Terms of Service

Introduction

These Terms of Service ("Terms") govern your use of the etchsavg B.V. website and engineering services. By accessing our website or engaging our services, you agree to be bound by these Terms and our Privacy Policy.

etchsavg B.V. is a limited liability company registered in Belgium with registration number 0892375419, VAT number BE0398892639, and registered office at Rue de la Loi 97, 4064 Liège, Belgium.

Acceptance of Terms

By accessing or using our website, requesting information about our services, or entering into a service agreement with etchsavg, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not use our website or services. These Terms apply to all users, visitors, and clients of etchsavg services.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

Services Description

etchsavg provides professional engineering services including but not limited to:

• Structural engineering design and analysis
• Construction project management
• Engineering consultation and feasibility studies
• Regulatory compliance and approval assistance
• Construction inspection and quality assurance
• Building renovation and modification engineering

All services are provided in accordance with applicable Belgian and European standards and regulations. Specific terms for individual projects will be outlined in separate service agreements.

User Obligations

When using our website or services, you agree to:

• Provide accurate and complete information when requested
• Use our services only for lawful purposes
• Respect intellectual property rights
• Not interfere with the operation of our website or services
• Comply with all applicable laws and regulations
• Maintain confidentiality of any sensitive project information
• Pay all fees and charges in accordance with agreed terms

You are responsible for ensuring that any information you provide is accurate and up-to-date. Failure to provide accurate information may affect our ability to deliver services effectively.

Service Agreements

Individual engineering projects will be governed by separate written service agreements that will include:

• Scope of work and project specifications
• Timeline and deliverables
• Fees and payment terms
• Responsibilities of both parties
• Change order procedures
• Project-specific terms and conditions

In case of conflict between these general Terms and a specific service agreement, the service agreement will take precedence for that particular project.

Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of etchsavg or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works of our content without our express written permission. This includes but is not limited to:

• Website content and design elements
• Engineering drawings and specifications created by etchsavg
• Proprietary methodologies and processes
• Reports and documentation prepared by etchsavg

Clients retain ownership of their project-specific information and data, whilst etchsavg retains ownership of the engineering methodologies and general knowledge applied to projects.

Professional Standards

etchsavg is committed to maintaining the highest professional standards in all engineering services. We adhere to:

• Belgian and European engineering codes and standards
• Professional engineering ethics and conduct
• Quality assurance procedures and best practices
• Continuing professional development requirements

All engineering work is performed by qualified professionals and is subject to appropriate review and quality control processes.

Limitation of Liability

To the maximum extent permitted by law, etchsavg's liability for any claims arising from our services or this website is limited to the amount paid by you for the specific services that gave rise to the claim.

etchsavg shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits or business opportunities
• Loss of data or information
• Business interruption
• Third-party claims

This limitation applies regardless of the legal theory under which damages are claimed, whether in contract, tort, or otherwise.

Nothing in these Terms shall exclude or limit our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

Indemnification

You agree to indemnify and hold harmless etchsavg, its officers, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of our services or website
• Your violation of these Terms
• Your violation of any third-party rights
• Any inaccurate information you provide

This indemnification obligation will survive termination of these Terms or any service agreement.

Force Majeure

etchsavg shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

• Acts of God, natural disasters
• War, terrorism, civil unrest
• Government actions or regulations
• Labour strikes or disputes
• Technical failures or cyber attacks
• Pandemic or health emergencies

In such circumstances, we will make reasonable efforts to minimise delays and communicate with affected clients.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which forms part of these Terms.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy. We are committed to compliance with GDPR and Belgian data protection laws.

Governing Law

These Terms and any disputes arising from or relating to our services shall be governed by and construed in accordance with Belgian law.

Any disputes that cannot be resolved through negotiation shall be subject to the exclusive jurisdiction of the courts of Liège, Belgium.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Termination

These Terms remain in effect until terminated by either party. We may terminate or suspend your access to our website or services immediately, without notice, for any breach of these Terms.

You may terminate your use of our services at any time by ceasing to use our website and services. However, any ongoing service agreements will remain subject to their specific terms.

Upon termination:

• Your right to use our services will cease immediately
• Any outstanding payments become immediately due
• Confidentiality obligations will survive termination
• We may retain certain information as required by law

Dispute Resolution

We are committed to resolving any disputes amicably and efficiently. If you have a concern about our services:

1. Contact us directly to discuss the issue
2. We will investigate and respond within a reasonable timeframe
3. If necessary, we may engage in mediation or alternative dispute resolution
4. Legal proceedings should be considered only as a last resort

For professional engineering matters, disputes may also be referred to relevant professional bodies or regulatory authorities.

Contact Information

If you have any questions about these Terms or our services, please contact us: